What we collect
Information that you provide us with voluntarily:
Contact Phone Number
Information that we collect automatically:
Some other information is collected automatically as soon as you arrive at and browse this website. Such automatically collected information includes your IP address and related geographic information, your web browser type and version, and the device and operating system that you are using to access this website.
This website will also record a list of web pages (URLs) that you have visited, starting with a referring site followed by your activity on this website, and finally the web page that you exit to. This information is used solely for measuring the general activities of all visitors to this website. We do not use this data to track the activities of individual visitors. Cookies and similar data may also be created and recorded in order to provide specific services and deliver useful functionality through this website. By using this website you agree that such automatic data can be gathered. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
No financial information, including credit and debit card data, is stored by this website.
We will make all efforts to keep your personal data secure and will never willingly sell your personal data to a third party. Unless required by law, we will never disclose your personal information to third parties.
What we do with the information we gather
All the information collected either through your order or through further email or phone correspondence is used to provide or enhance our service.
Your personal information will only ever be used for the following:
For the delivery and fulfilment of your order including passing on the
information to our chosen partners to assist in this purpose (for example Royal
Mail, our delivery partner)
Internal record keeping
Improvement of our website, products and services
Technical administration of our website
We may periodically send promotional emails about new products, special
offers or other information which we think you may find interesting using the
email address that you have provided. We will only do this IF you have consented
to receiving such information via our newsletter
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to
prevent unauthorised access or disclosure, we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the
information we collect online.
You acknowledge that the Internet is not a completely secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The publishers of this website may, from time to time, employ the services of other parties for dealing with matters that may include payment handling, delivery of purchased items, search engine facilities, advertising and marketing and design and development of this website. The providers of these services may be given access to some of the data collected through this website, including your personal data, for the purpose of carrying out their services.
Cloud storage and ecommerce platform providers - we use cloud computing platforms that securely store all of our data, including customer details.
Email service providers - in order to send you marketing content and transactional emails, we share your details with our email service providers.
Analytics tools - we use analytics tools to track the way that users interact with our website.
Delivery providers - in order to package and mail your orders to you, it is necessary to share your information with delivery providers.
Sharing with social networks - If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory.
Controlling your personal information
You can also correct any factual errors in that information or require us to remove your details from any list under our control.