Privacy Policy

This privacy policy sets out how Swindon Bookbinders uses and protects any information that you give Swindon Bookbinders when you use this website. Swindon Bookbinders is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Swindon Bookbinders may change this policy from time to time by updating this page. You should check this page to ensure you are happy with any such changes.

What we collect

Information that you provide us with voluntarily:

Name
Postal Address
Email Address
Contact Phone Number

Information that we collect automatically:

Some other information is collected automatically as soon as you arrive at and browse this website. Such automatically collected information includes your IP address and related geographic information, your web browser type and version, and the device and operating system that you are using to access this website.

This website will also record a list of web pages (URLs) that you have visited, starting with a referring site followed by your activity on this website, and finally the web page that you exit to. This information is used solely for measuring the general activities of all visitors to this website. We do not use this data to track the activities of individual visitors. Cookies and similar data may also be created and recorded in order to provide specific services and deliver useful functionality through this website. By using this website you agree that such automatic data can be gathered. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

No financial information, including credit and debit card data, is stored by this website.

We will make all efforts to keep your personal data secure and will never willingly sell your personal data to a third party. Unless required by law, we will never disclose your personal information to third parties.

What we do with the information we gather

All the information collected either through your order or through further email or phone correspondence is used to provide or enhance our service.

Your personal information will only ever be used for the following:

For the delivery and fulfilment of your order including passing on the information to our chosen partners to assist in this purpose (for example Royal Mail, our delivery partner)
Internal record keeping
Improvement of our website, products and services
Technical administration of our website

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address that you have provided. We will only do this IF you have consented to receiving such information via our newsletter
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You acknowledge that the Internet is not a completely secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Third Parties

The publishers of this website may, from time to time, employ the services of other parties for dealing with matters that may include payment handling, delivery of purchased items, search engine facilities, advertising and marketing and design and development of this website. The providers of these services may be given access to some of the data collected through this website, including your personal data, for the purpose of carrying out their services.

Cloud storage and ecommerce platform providers - we use cloud computing platforms that securely store all of our data, including customer details.

Email service providers - in order to send you marketing content and transactional emails, we share your details with our email service providers.

Analytics tools - we use analytics tools to track the way that users interact with our website.

Delivery providers - in order to package and mail your orders to you, it is necessary to share your information with delivery providers.

Sharing with social networks - If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in two ways: by not supplying personal information at all through this website, and by restricting your internet browser's use of cookies.

Contacting us

If you have any questions about our Privacy Policy or if you want to know what information we have collected from you, please email swindonbinders@gmail.com

You can also correct any factual errors in that information or require us to remove your details from any list under our control.